Terms and Conditions

These Terms and Conditions govern your use of the ClearPath website and services.

By accessing our website or purchasing any service, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use this website or our services.

Paid reports provide weight, loading and modification-planning observations. They do not include a state-specific modification approval assessment or determine legal compliance. The separate free preparation guides and Navigator cover ACT and NSW only. Confirm requirements with the registration authority or an appropriately authorised certifier.

ClearPath provides independent information and advisory services in the following areas:

• Vehicle advisory services and guidance
• Vehicle purchase assessments and pre-purchase advisory reports
• Towing and payload assessments based on customer-supplied and available information
• Modification planning guidance, including review of common compliance risks
• Risk identification and general information services relating to vehicle setup, towing configurations and modifications
• Automated digital reports — Risk Scan ($49 AUD), Vehicle + Caravan Assessment ($99 AUD), and Complete Vehicle Build Assessment ($149 AUD), delivered electronically after payment and completion of the required intake information

ClearPath does NOT provide any of the following:

• Engineering certification of any kind
• Engineering approval under any state or federal standard
• Legal advice or legal opinions
• Mechanical inspections or physical vehicle assessments
• Regulatory approvals from any government authority
• Compliance certification under any Australian Design Rule (ADR), Vehicle Standards Bulletin (VSB) or state road authority standard
• Any service that constitutes the practice of engineering, law or any other regulated profession

ClearPath is not a licensed engineer, legal practitioner, or accredited compliance certifier. Our services are informational and advisory in nature only.

By using our services, you acknowledge and agree that you are solely responsible for:

• Providing accurate, complete and up-to-date information about your vehicle, modifications, and intended use when requesting an advisory service
• Independently verifying all vehicle specifications, including but not limited to GVM (Gross Vehicle Mass), GCM (Gross Combination Mass), axle ratings, payload capacity and tow ball download limits, directly with the vehicle manufacturer or from your vehicle's compliance plate
• Confirming all manufacturer limits and vehicle-specific restrictions before making any modification or towing decisions
• Confirming all applicable compliance requirements with relevant state, territory and federal road authorities
• Seeking independent engineering, legal or technical advice where required before making any purchasing, modification or operational decisions
• Ensuring all modifications, towing configurations and vehicle setups comply with applicable Australian laws, regulations, standards and your vehicle's manufacturer specifications

You acknowledge that an advisory report from ClearPath does not substitute for independent verification, engineering certification, or professional legal or mechanical advice.

All advisory assessments provided by ClearPath are based on one or more of the following:

• Information supplied by the customer at the time of assessment
• Publicly available manufacturer information, which may be subject to change
• Available industry guidance, technical references, and standards
• Available regulatory information from transport authorities and government publications

All customer-supplied data is used as provided. ClearPath does not independently verify customer-supplied information against manufacturer records, NEVDIS, or any other verified database. Where vehicle specifications cannot be independently verified, any assessment or report will indicate this limitation.

ClearPath makes reasonable efforts to ensure the accuracy of information used in assessments, but does not warrant that any information is accurate, complete, current or suitable for any particular purpose. Information used in assessments may change over time due to regulatory updates, manufacturer revisions, or new standards. Assessments reflect the information available at the time of assessment only.

You expressly acknowledge and agree that:

• All assessments, reports, risk scans, and advisory outputs provided by ClearPath are advisory only and do not constitute a guarantee of any kind
• Advisory outputs do not guarantee that your vehicle, modification, or towing setup is legally compliant with any applicable law, regulation, or standard
• Advisory outputs do not guarantee approval by any regulator, government authority, insurer, or licensing body
• Advisory outputs do not guarantee that engineering certification will be obtained or that an engineer will certify any modification
• Advisory outputs do not guarantee the fitness, safety, or suitability of any vehicle setup for any intended purpose
• Advisory outputs do not guarantee that a vehicle will pass any inspection, registration check, or roadworthiness test

Risk identification in a report does not mean that identified risks will necessarily eventuate, nor does the absence of a risk identification mean a risk does not exist.

6.1 General Limitation. To the maximum extent permitted by applicable Australian law, ClearPath, its operators, employees, contractors, and agents expressly exclude all liability for any loss or damage arising from your use of, or reliance on, any service, report, assessment, tool, or content provided by ClearPath — whether direct, indirect, consequential, incidental, special, or any other loss or damage of any kind.

6.2 Advisory Reliance. ClearPath is not liable for any decision made solely in reliance on an advisory report, risk scan, assessment, or any other information provided by ClearPath. You acknowledge that any such decision is your own, and that you have been advised to seek independent verification and professional advice.

6.3 No Liability for Third-Party Actions. ClearPath is not liable for decisions, actions, penalties, fines, enforcement actions, or outcomes arising from the conduct of any regulator, engineer, insurer, police authority, or other third party in connection with your vehicle, modifications, or towing setup.

6.4 Customer-Supplied Information. ClearPath accepts no liability arising from inaccurate, incomplete, or misleading information provided by you. Any assessment based on inaccurate customer-supplied information is made without fault on the part of ClearPath.

6.5 Australian Consumer Law. Nothing in these Terms and Conditions excludes, restricts or modifies any consumer guarantee, right or remedy under the Australian Consumer Law that cannot lawfully be excluded. Remedies depend on the nature and seriousness of the service problem. Our Refund Policy explains how to request assistance and describes applicable remedies; its process does not postpone or limit your statutory rights. Any limitation of liability in these terms is subject to those rights.

6.6 Maximum Liability Cap. To the extent permitted by law and subject to clause 6.5, ClearPath's total aggregate liability to you for any claim arising under or in connection with these Terms and Conditions or your use of our services is limited to the amount paid by you for the specific service giving rise to the claim.

7.1 Pricing. All prices are displayed in Australian Dollars (AUD) and do not include GST. ClearPath is not currently registered for GST; no GST is charged. Pricing is subject to change without notice. The price applicable to your order is the price displayed at the time you complete your purchase.

7.2 Payment. Payment is required in full at the time of purchase. We accept payment via major credit and debit cards through our secure payment processor (Stripe). By making a payment, you agree to Stripe's terms of service.

7.3 Delivery. Services are supplied electronically using the method described for the purchased product. The $29 Detailed Weight Distribution Calculator & Report provides on-screen calculations and a printable summary that you can save using your browser; it does not include an automated advisory report. The standard $49, $99 and $149 assessments provide the automated report and PDF described before purchase, after verified payment and completion of the required intake. Expected delivery times and access-recovery steps are in the Service Delivery Policy. Any earlier, expressly agreed human-reviewed order follows its original confirmation.

7.4 Refund Policy. Refunds, service-problem remedies and duplicate-payment requests are handled under our Refund Policy. Receiving, accessing or downloading a report does not remove your rights if the purchased service is faulty, incomplete or not as described. A change-of-mind request is different from a remedy for a service failure. Contact support@clearpathmodificationadvisory.com.au with your order reference and a description of the problem; do not purchase again to report an access or delivery fault.

Nothing in this refund policy limits or excludes any right or remedy you may have under the Australian Consumer Law.

7.5 Cancellation. If you wish to cancel before the service is completed, contact us promptly so we can check whether processing has started and explain the available options under the Refund Policy. Automated generation may start immediately and cannot always be stopped. We do not ordinarily offer change-of-mind refunds after a service has been supplied as described. This does not limit cancellation, refund or other remedies for a service failure, or your statutory rights. Subscription renewal cancellations are covered separately in the Subscription Terms.

All content on the ClearPath website and in our reports and materials is the intellectual property of ClearPath (Clearpath Modifications Advisory) unless otherwise indicated. This includes, but is not limited to:

• Website content, text, images, graphics and layout
• Risk Scan tools, logic, outputs and reports
• Knowledge Base articles and educational content
• Advisory report formats, templates and methodologies
• Branding, logos, trading names and visual identity
• Assessment frameworks, risk identification criteria and scoring methodologies

You may not reproduce, republish, distribute, modify, sell, or otherwise use any content from this website or our reports without prior written permission from ClearPath, except for personal, non-commercial use.

Advisory reports delivered to you are licensed for your personal use only. You may not share, resell, or republish report content without permission.

ClearPath collects and handles personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. Our Privacy Policy explains what information we collect, how we use it, how we store it, and your rights in relation to your personal information.

By using our services, you consent to the collection and use of your personal information as described in our Privacy Policy.

We do not sell personal information to third parties. We may use information you provide to deliver advisory services, contact you in relation to your inquiry or report, and improve our services.

By using the ClearPath website, you agree that you will not:

• Use the website for any unlawful purpose or in any way that violates applicable laws or regulations
• Copy, scrape, harvest or reproduce website content, articles, tools, or reports without permission
• Attempt to reverse engineer, decompile or circumvent any features, tools, or security measures on the website
• Submit false, misleading or inaccurate information when using our tools or services
• Use our tools or services on behalf of a third party without disclosing that you are acting as an agent or representative
• Interfere with the operation of the website or access systems in an unauthorised manner

We reserve the right to suspend or terminate access to the website or our services where we reasonably believe these Terms and Conditions have been breached.

ClearPath's free tools, including the Towball Leverage Calculator and Caravan Weight Calculator, are provided for informational purposes only. Results from these tools are advisory estimates only and are subject to the same limitations set out in Sections 4, 5 and 6 of these Terms and Conditions.

These Terms and Conditions are governed by and construed in accordance with the laws of the Australian Capital Territory, Australia. Any dispute arising under or in connection with these Terms and Conditions is subject to the exclusive jurisdiction of the courts of the Australian Capital Territory and the Federal Court of Australia.

Nothing in these Terms and Conditions limits your rights under the Australian Consumer Law or any other applicable national consumer protection legislation.

Personal, Business and Business Plus subscriptions are also governed by the Subscription Terms, including automatic renewal, cancellation, billing, plan limits and refunds.

The plan, price and billing interval shown at checkout form part of your agreement. Nothing in the Subscription Terms excludes rights that cannot lawfully be excluded under the Australian Consumer Law.

ClearPath may update these Terms to reflect service, legal or operational changes. Updated Terms will be published with a revised "Last Updated" date. If a change materially affects an active paid subscription, we will give reasonable advance notice and explain the customer’s option to cancel before the change takes effect.

If you have a question about these Terms and Conditions, please contact us at support@clearpathmodificationadvisory.com.au.